ISO 9001:2000

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8.2.4 Monitoring and Measurement of Product

Change: New Requirements
Procedure Required: NO
Record(s) Required: Inspection and/or Test Records

Comments:
This section requires the organization to monitor and measure the characteristics of the product to verify that product requirements have been met at appropriate stages of the product realization process in accordance with the planned arrangements (see 7.1).

Evidence of conformity with the acceptance criteria must be maintained. Records must indicate the person(s) authorizing release of product. Product release and service delivery must not proceed until the planned arrangements (see 7.1) have been satisfactorily completed, unless otherwise approved by a relevant authority and, where applicable, by the customer.

I find it interesting that even though ISO 9001:2000 never specifically requires the acceptance criteria to be documented (ref. 7.3.3), evidence (i.e., a record) of conformity with the acceptance criteria must be maintained identifying the specific individual(s) who authorized release of the product!

Guidance:
I suggest paraphrasing the wording of the standard in your Quality Manual AND identifying those stages in the process where product is measured (i.e., inspected and/or tested) in the process flow chart (developed to address section 7.1). Be prepared to discuss the criteria for inspection and/or testing activities with your ISO 9000 auditor.

Develop a method for creating records of final inspection and/or test which identify the specific individual(s) who authorized release of the product.



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