ISO 9001:2000

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6.3 Infrastructure


Change: ADDITIONAL Requirements
Procedure Required: NO
Record(s) Required: NONE

Comments:
This section requires the organization to "determine, provide and maintain the infrastructure needed to achieve conformity to product requirements". However, no procedure or record is required to reflect this that this ever happens!

Guidance:
I suggest paraphrasing the wording of the standard in your Quality Manual. ISO 9000 auditors will typically attempt to verify compliance through interviewing maintenance workers and possibly IT workers.  ISO 9000 auditors may also ask about any maintainence records.



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