ISO 9001:2000

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4.2.3 Control of Documents


Change: None
Procedure Required: YES
Record(s) Required: NONE

Comments:
This section clearly specifies the requirements for document control (essentially the same as required in ISO 9001:1994).

CAUTION - Phantom Requirement:
Many ISO 9000 Auditors and Registrars interpret section 4.2.3b as requiring organizations to schedule a periodic review of documents.  However, the standard does NOT specifically require a periodic review.  The standard states that the organization must "review and update as necessary and re-approve documents". The simplest way to address this phantom requirement is to include a review of all documents during the internal audit process and report this in the management review meeting minutes.

Guidance:
I suggest:

a) stating the quality policy and quality objectives in the Quality Manual (ref. sections 5.3 & 5.4.1 for more detail)
b) that your quality manual paraphrase each section of ISO 9001:2000 (ref. section 4.2.2 for more detail)
c) creating documented procedures as required by section 4.2c
d) creating documented procedures for ALL of the applicable elements contained in section 7



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